Operating Policy
Effective Date: October 20, 2026The Korean version of this Policy is the authoritative version. This English version is a translation provided for convenience; if the two versions differ, the Korean version prevails.
Revision History
The Operating Policy defines the detailed standards necessary for actual service operations based on the Terms of Service. It serves as a specific guide for campaign creation and participation, content operation, community activities, abuse response, and penalty standards.
Prohibited Activities and Penalty Standards
The platform restricts the following activities to maintain a healthy ecosystem and applies graduated penalties for violations. The prohibited activities in this Policy apply to all campaigns by default; campaign-specific exceptions or additional prohibitions are agreed in writing before the campaign starts.Prohibited Activities
- Self-trading (using your own coupon or code to gain unfair benefits)
- False or exaggerated advertising
- Content that infringes on others’ rights
- Activities exploiting system vulnerabilities
- Purchasing or manipulating views/likes
- Abuse and fraudulent transactions
- Abnormal activities that circumvent platform operating policies
Fact-based, legitimate criticism (reviews and evaluations) of a game or campaign is not a prohibited activity and is not subject to penalties.
Penalty Stages
Penalties are applied in the following order, based on evidence that confirms the violation.
For serious violations such as fraud or illegal activity, the platform may immediately exclude the creator from the campaign regardless of stage and suspend account use under the Terms of Service.
Campaign Participation Policy (Creators)
Eligibility Requirements
- Platform verification completed
- Campaign conditions met (subscriber count, platform type, age, etc.)
- No serious history of misconduct penalties
Participant Obligations
- Compliance with mission guides
- Compliance with advertising disclosure requirements (“Paid promotion”, “Sponsored”, “AD”, etc.)
- No copyright or portrait rights infringement
- No use of false or manipulated data
Participation Restrictions
- Cannot withdraw after being designated as a participant
- Cannot drop out during campaign progress
- No contribution earned for missions performed outside the campaign period
Studio Scope of Responsibility
Studio Responsibilities
- Campaign setup and creation
- Budget execution and management
- Reward policy settings
- Participation approval/rejection (for approval-based campaigns)
- Settlement payment deposit
Studio Authority
- Campaign creation and modification (subject to status-based restrictions)
- Creator participation approval/rejection
- Campaign-specific mission and contribution policy settings
- Coupon setup and management
Studio Obligations
- Prior written contract execution (including electronic signatures)
- Accurate campaign information provision
- Payment of promised rewards
- Compliance with personal information protection laws
Creator Scope of Responsibility
Creator Responsibilities
- Content creation according to provided guides
- Compliance with disclosure requirements (advertising notices, etc.)
- Content quality and authenticity maintenance
- No fraudulent activities
Creator Rights
- Campaign participation choice
- Right to receive fair compensation
- Performance data access right
- Right to raise objections
Dispute Resolution Process
Settlement-Related Disputes
- Submit with supporting documentation within the designated deadline
- Decision made according to the platform’s internal review process
- Priority review when clear evidence is submitted
Metric Objections
- You can raise objections to contribution calculations.
- Contribution may be adjusted when payment cancellation, refund, or abuse is detected.
Abuse Detection
Operating Principles
Transparency
- Clear disclosure of all policies and standards
- Provision of penalty reasons and basis
Fairness
- Same standards applied to all participants
- Non-discriminatory review and evaluation
- Objective, data-based decisions
Safety
- Payment information encryption
- Personal information protection
Policy Changes
When Policies Are Revised
- Changes and reasons are specified and announced at least 7 days before the effective date.
- Significant changes unfavorable to users are announced at least 30 days before the effective date, with individual notification by email or similar means.
- A user opinion collection process is conducted for significant changes.
Retroactive Application Restrictions
- Policy changes are not applied retroactively in principle.
- Exceptions are possible for serious reasons such as fraud or abuse prevention.
Addendum
- This Policy takes effect on October 20, 2026.
- Campaigns started before the effective date remain subject to the previous policy until that campaign ends. However, changes favorable to users apply from the effective date.