Revenue Withdrawal Request
This guide explains how creators can withdraw the settled balance accumulated in their wallet to a real bank account. Your settlement amount is calculated based on monthly campaign performance and is shown as “Withdrawable balance” in your wallet.Withdrawal Requirements
Minimum Withdrawal Amount
Withdrawals can only be requested for the full withdrawable balance in your wallet (partial withdrawals are not available).
Before You Request a Withdrawal
- Check your withdrawable balance
- Make sure your bank transfer details are registered
- Complete identity verification (KYC) (done at the time of the withdrawal request)
- (Business creators) Confirm whether invoice/tax invoice verification is required
Settlement Timeline
1) Settlement Month (M): Revenue Occurs
- Settlements are aggregated on a monthly basis (1st to last day of the month).
- Payment/refund data during this period is used for settlement.
2) M+2: Wallet Balance Credited (Withdrawable)
- Approximately two months after the settlement month, once the settlement is confirmed, the amount is credited to your wallet and becomes withdrawable.
3) Withdrawal Request & Payout (Twice per Month)
You can request a withdrawal anytime once you meet the minimum threshold. Payouts follow the schedule below based on when you submit your request.If the payout date falls on a holiday, the payout is processed on the next business day.
Example
January (settlement month M) revenue occurs → March (M+2) wallet balance credited → withdrawal request (request by 15th: paid by 25th / request 16th~end of month: paid by 10th of next month)Taxes and Payout by Creator Type
Tax and documentation requirements may vary depending on your creator type and country/region.
How to Request a Withdrawal
1
Access the Dashboard
Log in to the PlayCamp Creator Dashboard.
2
Check Your Wallet
Check your withdrawable balance in your wallet.
3
Request a Withdrawal
Click the “Request withdrawal” button.
4
Enter Information
- Confirm/register bank transfer details (applies to both domestic and global creators)
- Complete identity verification (KYC).
- (Global) Global creators are paid in USD (the payout method is shown on the withdrawal request screen).
5
Check Estimated Payout
Review the final payout amount after taxes and deductions.
6
Submit
Your withdrawal request is submitted.
Track Status
You can track the withdrawal status in your dashboard:- Submitted: Withdrawal request has been received
- Processing: Transfer processing is underway
- Completed: Deposit to account is complete
Important Notes
Rounding
- USD: Truncated below 2 decimal places (e.g., 100.12)
- KRW: Truncated below 1 KRW (e.g., ₩1,234.56 → ₩1,234)
FX Conversion & Transfer Fees
- If FX conversion is required, the Bank of Korea base rate from the previous business day is applied.
- FX conversion and bank transfer fees may be deducted. For payouts to overseas creators in USD, the transfer fee is 1.2% of the transfer amount, with a minimum of USD 10 (current rate; it may change according to the payment service provider’s fee policy).
Refunds
- When a refund occurs, it is deducted from that settlement month’s amount.
- If a month’s refunds exceed its payments, that month’s settlement is set to $0 and the amount to be recovered is recorded as Debt.
- Debt does not carry over to the next month. It is closed out within the month it occurs and tracked as a separate item.
- If you have an outstanding Debt balance, withdrawals may be restricted.