Operating Policy
The Operating Policy defines the detailed standards necessary for actual service operations based on the Terms of Service. This policy serves as a specific guide for campaign creation/participation, content operation, community activities, abuse response, and penalty standards.
Prohibited Activities and Penalty Standards
The platform restricts the following activities to maintain a healthy ecosystem and applies graduated penalties for violations.
Prohibited Activities
If the following activities are confirmed, graduated penalties such as warnings, feature restrictions, campaign participation restrictions, and account suspension may be applied.
- Self-trading (using your own coupon to gain unfair benefits)
- False or exaggerated advertising
- Content that infringes on others’ rights
- Activities exploiting system vulnerabilities
- Purchasing or manipulating views/likes
- Abuse and fraudulent transactions
- Abnormal activities that circumvent platform operating policies
Penalty Stages
| Stage | Action |
|---|
| 1st Violation | Warning and content deletion/modification request |
| 2nd Violation | Feature restriction, campaign participation restriction, contribution non-recognition |
| 3rd Violation | Account restriction or permanent suspension |
| Serious Violation | Legal action or claim for damages by game company/platform |
Campaign Participation Policy (Creators)
Eligibility Requirements
- Platform verification completed
- Campaign conditions met (subscriber count, platform type, age, etc.)
- No serious history of misconduct penalties
Participant Obligations
- Compliance with mission guides
- Compliance with advertising disclosure requirements (“Paid promotion”, “Sponsored”, “AD”, etc.)
- No copyright or portrait rights infringement
- No use of false or manipulated data
Participation Restrictions
- Cannot withdraw after being designated as a participant
- Cannot drop out during campaign progress
- No contribution earned for missions performed outside campaign period
Studio Scope of Responsibility
Studio Responsibilities
- Campaign setup and creation
- Budget execution and management
- Reward policy settings
- Participation approval/rejection (for approval-based campaigns)
- Settlement payment deposit
Studio Authority
- Campaign creation and modification (subject to status-based restrictions)
- Creator participation approval/rejection
- Campaign-specific mission and contribution policy settings
- Coupon setup and management
Studio Obligations
- Prior written contract execution (including electronic signatures)
- Accurate campaign information provision
- Payment of promised rewards
- Compliance with personal information protection laws
Creator Scope of Responsibility
Creator Responsibilities
- Content creation according to provided guides
- Compliance with disclosure requirements (advertising notices, etc.)
- Content quality and authenticity maintenance
- No fraudulent activities
Creator Rights
- Campaign participation choice
- Right to receive fair compensation
- Performance data access right
- Right to raise objections
Dispute Resolution Process
- Submit with supporting documentation within designated deadline
- Decision made according to platform internal review process
- Priority review when clear evidence is submitted
Metric Objections
- Can raise objections to contribution calculations
- Contribution adjustments possible when payment cancellation/refund/abuse is detected
Abuse Detection
When activities deemed as abuse are confirmed, the platform may recover or adjust related rewards regardless of whether settlement has been finalized. In cases of serious abuse, immediate account suspension and legal action are possible.
Operating Principles
Transparency
- Clear disclosure of all policies and standards
- Provision of penalty reasons and basis
Fairness
- Same standards applied to all participants
- Non-discriminatory review and evaluation
- Objective data-based decisions
Safety
- Payment information encryption
- Personal information protection
Policy Changes
When Policies Are Revised
- Specify changes and reasons
- Individual notification for major changes
- User opinion collection process for significant changes
Retroactive Application Restrictions
- Policy changes are not retroactively applied in principle
- Exceptions possible for serious reasons such as fraud or abuse prevention