> ## Documentation Index
> Fetch the complete documentation index at: https://playcamp.io/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Operating Policy

> Detailed standards for PlayCamp service operations

## Operating Policy

The Operating Policy defines the detailed standards necessary for actual service operations based on the Terms of Service. This policy serves as a specific guide for campaign creation/participation, content operation, community activities, abuse response, and penalty standards.

## Prohibited Activities and Penalty Standards

The platform restricts the following activities to maintain a healthy ecosystem and applies graduated penalties for violations.

### Prohibited Activities

<Warning>
  If the following activities are confirmed, graduated penalties such as warnings, feature restrictions, campaign participation restrictions, and account suspension may be applied.
</Warning>

* Self-trading (using your own coupon to gain unfair benefits)
* False or exaggerated advertising
* Content that infringes on others' rights
* Activities exploiting system vulnerabilities
* Purchasing or manipulating views/likes
* Abuse and fraudulent transactions
* Abnormal activities that circumvent platform operating policies

### Penalty Stages

| Stage                 | Action                                                                                |
| --------------------- | ------------------------------------------------------------------------------------- |
| **1st Violation**     | Warning and content deletion/modification request                                     |
| **2nd Violation**     | Feature restriction, campaign participation restriction, contribution non-recognition |
| **3rd Violation**     | Account restriction or permanent suspension                                           |
| **Serious Violation** | Legal action or claim for damages by game company/platform                            |

## Campaign Participation Policy (Creators)

### Eligibility Requirements

* Platform verification completed
* Campaign conditions met (subscriber count, platform type, age, etc.)
* No serious history of misconduct penalties

### Participant Obligations

* Compliance with mission guides
* Compliance with advertising disclosure requirements ("Paid promotion", "Sponsored", "AD", etc.)
* No copyright or portrait rights infringement
* No use of false or manipulated data

### Participation Restrictions

* Cannot withdraw after being designated as a participant
* Cannot drop out during campaign progress
* No contribution earned for missions performed outside campaign period

## Studio Scope of Responsibility

### Studio Responsibilities

* Campaign setup and creation
* Budget execution and management
* Reward policy settings
* Participation approval/rejection (for approval-based campaigns)
* Settlement payment deposit

### Studio Authority

* Campaign creation and modification (subject to status-based restrictions)
* Creator participation approval/rejection
* Campaign-specific mission and contribution policy settings
* Coupon setup and management

### Studio Obligations

* Prior written contract execution (including electronic signatures)
* Accurate campaign information provision
* Payment of promised rewards
* Compliance with personal information protection laws

## Creator Scope of Responsibility

### Creator Responsibilities

* Content creation according to provided guides
* Compliance with disclosure requirements (advertising notices, etc.)
* Content quality and authenticity maintenance
* No fraudulent activities

### Creator Rights

* Campaign participation choice
* Right to receive fair compensation
* Performance data access right
* Right to raise objections

## Dispute Resolution Process

### Settlement-Related Disputes

* Submit with supporting documentation within designated deadline
* Decision made according to platform internal review process
* Priority review when clear evidence is submitted

### Metric Objections

* Can raise objections to contribution calculations
* Contribution adjustments possible when payment cancellation/refund/abuse is detected

### Abuse Detection

<Warning>
  When activities deemed as abuse are confirmed, the platform may recover or adjust related rewards regardless of whether settlement has been finalized. In cases of serious abuse, immediate account suspension and legal action are possible.
</Warning>

## Operating Principles

### Transparency

* Clear disclosure of all policies and standards
* Provision of penalty reasons and basis

### Fairness

* Same standards applied to all participants
* Non-discriminatory review and evaluation
* Objective data-based decisions

### Safety

* Payment information encryption
* Personal information protection

## Policy Changes

### When Policies Are Revised

* Specify changes and reasons
* Individual notification for major changes
* User opinion collection process for significant changes

### Retroactive Application Restrictions

* Policy changes are not retroactively applied in principle
* Exceptions possible for serious reasons such as fraud or abuse prevention